At Claddie, we are committed to delivering your orders safely and on time. This Shipping Policy outlines our delivery options, timelines, and important details.
1. Shipping Destinations
We currently ship to the following countries: Belgium, Cyprus, the Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Lithuania, Norway, Portugal, Spain, Sweden, Switzerland, and the United Kingdom (UK).
2. Shipping Options
- Express Shipping (3–5 business days) Fast and reliable delivery for customers who want their orders quickly.
- Standard Shipping (7–14 business days) Free and secure option for non-urgent deliveries.
3. Order Processing
- Orders are processed within 1–2 business days after confirmation.
- You will receive a confirmation email with tracking details once your order has been dispatched.
4. Shipping Costs
- Shipping fees are calculated at checkout based on destination and selected shipping method.
- Free shipping promotions may apply during special campaigns.
5. Tracking
- All shipments include tracking numbers.
- Customers can monitor delivery progress directly through the courier’s website.
6. Customs & Duties
- International orders may be subject to customs duties or import taxes.
- These charges are the responsibility of the customer and vary by country.
7. Delays
- While we strive to meet estimated delivery times, delays may occur due to courier issues, weather conditions, or customs clearance.
- We will notify you promptly if significant delays arise.
8. Contact Us
For questions about shipping, please contact our support team at: 📧 shipping@claddie.shop